Privacy Policy

1. Information We Collect

We may collect your name, phone number, email address, property address, ZIP/postal code, property type, roofing needs, and information about roof damage or requested services. We may also collect IP address, device information, cookies, analytics, advertising, and similar information.

2. How We Use Your Information

We may use your information to respond to your roofing request, qualify and route your request, arrange appointments or estimates, communicate with you, operate and improve our website, measure advertising performance, prevent fraud, and comply with law.

3. Sharing Your Information With Roofing Contractors

Roof Relief Pros is a marketing and lead-generation platform. When you submit a roofing request, you understand that the information you provide may be shared with one or more independent roofing contractors or other service providers that may be able to assist you. Those businesses may contact you about your request, provide an estimate, schedule an inspection, or offer roofing services. We may receive compensation for generating or referring leads. Contractors are independent businesses and may have their own privacy policies.

4. Calls, Texts and Other Communications

By submitting your contact information and affirmatively consenting on our form, you authorize Roof Relief Pros to contact you regarding your roofing request by telephone, SMS/text message, or email. You also acknowledge that your information may be shared with participating roofing contractors or service providers that may contact you regarding the same request. Where required by applicable law, marketing communications will be made only after the required consent is obtained. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of marketing text messages and HELP for help. You may withdraw marketing consent at any time. Withdrawal of marketing consent does not necessarily prevent non-marketing communications reasonably necessary to respond to your request or manage an appointment.

5. Consent Records

We may retain records of your consent, including the date and time, phone number, form or webpage used, consent language presented, IP address, and related submission information, for compliance, fraud-prevention, and recordkeeping purposes.

6. Cookies and Third-Party Services

We may use cookies, pixels, analytics, advertising, scheduling, CRM, hosting, communications, and other third-party services. These providers may process information on our behalf or independently according to their own policies.

7. Retention and Security

We retain personal information as reasonably necessary for business, service, legal, security, and recordkeeping purposes. We use reasonable safeguards designed to protect personal information, but no electronic system can be guaranteed completely secure.

8. Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or obtain information about your personal information and, where applicable, opt out of certain sales or sharing. Contact us to make a privacy request. We will handle requests in accordance with applicable law.

9. California and Canadian Residents

California residents may have additional privacy rights under applicable California law. Canadian residents may have rights under applicable Canadian privacy laws concerning collection, use, disclosure, access, correction, and withdrawal of consent.

10. Children

The website is not intended for children under 18, and we do not knowingly collect personal information from children under 13.

11. Changes

We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date.

12. Contact

Roof Relief pros

Email: [email protected]

Phone: +1 866-844-2713

Website: roofreliefpros.com